ALZHEIMER’S ASSOCIATION, CENTRAL NEW YORK CHAPTER POSITION DESCRIPTION

POSITION: Mission Engagement Specialist
DEPARTMENT: Programs and Services
REPORTS TO: Chief Programs Officer
GENERAL SUMMARY:
The Mission Engagement Specialist reports to the Chief Programs Officer and is responsible for planning, budgeting, and implementing a strong volunteer program to enhance and expand the involvement of donors, community leaders, friends of the Alzheimer’s Association and families caring for individuals with dementing illnesses, with the Association. The Mission Engagement Specialist must coordinate a flexible program that is altered based on environment and changes in the disease to make best use of volunteer time and other resources.
The Mission Engagement Specialist will maintain an active travel schedule. Travel and support of weekend and evening work is required.
GENERAL DUTIES INCLUDE:
Recruit, interview and facilitate training of volunteers for the Chapter in fourteen counties including but not limited to: office, special events, speaker’s bureau, health fairs and day program. Work in partnership with regional staff to support this task.
Coordinate and schedule volunteer hours and activities. Ensure jobs are ready for volunteers prior to their arrival and that all supplies needed are available.
Develop volunteer position descriptions with staff assistance. Update as necessary.
Develop volunteer manual, brochures and policies with staff assistance. Update as necessary
Maintain the Association’s presence on relevant volunteer recruitment websites, including but not limited to, 800volunteer.org and www.volunteermatch.com.
Responsible for any volunteer grievance and/or issues with the support of your supervisor. Record any issues, processes used to rectify said issue and any next steps into The Raiser’s Edge.
Develop and facilitate both formal and informal volunteer recognition programs.
Act as a liaison to voluntary associations, local government and community organizations.
Responsible for keeping up-to-date with Association news, disease informant and other information that will assist in completing job tasks.
Supervises the organization and completion of all “in-house” bulk mailings.
Work with relevant staff to develop, implement and maintain a system which insures that all volunteer data is being tracked and recorded appropriately. Update as necessary.
Responsible for complete and accurate data input of all volunteer activity including volunteer personal data, hours volunteered, jobs assigned, etc. into The Raiser’s Edge database.
2
Coordinate major updates to The Raiser’s Edge so that the system can be used to its fullest potential. Coordinate updates as necessary.
Responsible for Chapter volunteer communications to keep volunteers engaged in the mission.
Responsible for overseeing volunteer module of Chapter “blog”.
Other duties as required.
BASIC REQUIREMENTS:
The Mission Engagement Specialist must have an Associate’s degree and 2+ years of non-profit experience. Experience with volunteer programs a plus. Other attributes needed are: excellent communication and organizational skills; the ability to meet deadlines and work effectively with volunteers, community leaders, friends and Association administration; and the enthusiasm to represent the Alzheimer’s Association effectively to all constituents.
Must have working knowledge of Microsoft Office Suite (including Word, Excel and PowerPoint). Experience using The Raiser’s Edge a plus. Must have a clean NYS driver’s license, access to a vehicle, and availability to travel throughout coverage area.
PHYSICAL AND MENTAL REQUIREMENTS: Ability to represent the Association in a professional manner Ability to interact with diverse groups Ability to work with and train volunteers Ability to present information clearly and respond to questions Ability to travel extensively Ability to work independently on a variety of projects, prioritize and meet deadlines Strong organizational skills Excellent writing skills Ability to accept supervision Ability to self-motivate and work independently on projects Ability to multi-task
WORKING CONDITIONS: Small, not-for-profit environment May share office space Local and regional travel Work may be stressful during periods of high volume or tight deadlines High volume of public contact Independent working conditions